Effective as of May 25, 2018
As the owner of this website (the “Site”), Jenna Sue Design LLC (“we” or “us”) understand that your privacy is of critical importance. This Privacy Policy describes what information we collect from you via the Site and how we use and disclose such information.
Our Use of Cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
We use cookies for the following purposes:
(e) [advertising – we use cookies [to help us to display advertisements that will be relevant to you]; and
(f) [analysis – we use cookies [to help us to analyze the use and performance of our website and services];
We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
Please note that blocking cookies may have a negative impact on the functions of many websites, including our Site. Some features of the Site may cease to be available to you.
Advertising
This Site is affiliated with CMI Marketing, Inc., d/b/a CafeMedia (“CafeMedia”) for the purposes of placing advertising on the Site, and CafeMedia will collect and use certain data for advertising purposes. To learn more about CafeMedia’s data usage, click here: www.cafemedia.com/publisher-advertising-privacy-policy
Email Addresses
We may collect your email address, but only if you voluntarily provide it to us. This may occur, for example, if you sign up to receive an email newsletter, or enter a promotion. If you have provided your email address to us, we promise to use it only for the purposes for which it is provided. We will not use your email address to contact you for unrelated reasons.You may opt out of such email communications at any time by clicking the “unsubscribe” button in the email.]
We will not sell your email address. We share it with third parties only as described elsewhere in this Privacy Policy, including in the “Jenna Sue Design Advisor” section below.
The Jenna Sue Design Advisor (AI Design Tool)
In addition to this website, we offer the Jenna Sue Design Advisor (the “Advisor”), an AI-powered interior design chat tool. This section describes the information we collect and how we use it when you use the Advisor. Where this section addresses the Advisor specifically, it applies in addition to the rest of this Privacy Policy.
Information we collect through the Advisor
- Email address. We ask for your email address to give you access to the Advisor and to identify your account.
- Your conversations. We store the messages you send to the Advisor and the responses it provides, so your conversations are saved and you can return to them.
- Photos you upload. If you share photos of your space, we store those images as part of your conversation.
- Project summaries. So the Advisor can pick up where you left off, we create and store a short summary of your projects and preferences based on your past conversations.
- Payment information. If you subscribe to a paid plan, payment is processed by our payment processor, Stripe. We do not collect or store your full card number; we receive limited billing information such as your subscription status.
- Time zone and basic technical information. Your device’s time zone is sent with your requests so the Advisor can reference the correct local time, and our hosting provider may log basic technical data such as approximate location, browser type, and access times.
How we use this information
We use it to operate the Advisor and your account, generate design responses, save and personalize your conversations, process subscriptions, review conversations and photos to improve the Advisor, and communicate with you about your account.
How we share this information
We do not sell your personal information. We share it with trusted service providers who make the Advisor work, including Anthropic (which provides the AI model that generates responses; your conversations and uploaded photos are sent to it for this purpose), our hosting provider, Stripe (for payments), and Amazon and affiliate networks such as Impact (to find and link to products). These providers may use your information only to provide services to us. We may also share information for legal reasons or in connection with a business transfer, as described elsewhere in this policy.
Marketing emails
When you sign up for the Advisor, you may choose to opt in to receive design tips and updates from Jenna Sue Design. We will add you to our marketing email list only if you affirmatively opt in, and you can unsubscribe at any time using the link in any marketing email.
Affiliate links
The Advisor recommends real products and may provide affiliate links to retailers such as Amazon and others. We may earn a commission if you purchase through these links, at no additional cost to you.
Keeping and deleting your information
We keep your information for as long as your account is active. If you delete a conversation, it is hidden from your view immediately and permanently deleted from our systems within approximately 30 days. You can request deletion of your account and associated information at any time by contacting us at privacy[at]jennasuedesign.com.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us at privacy[at]jennasuedesign.com. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA) or the EU/UK General Data Protection Regulation (GDPR), including the rights to access, delete, or port your information and to withdraw consent. We honor these requests for all users.
Sale of Business or Assets
In the event that the Site or substantially all of its assets is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership, the information we have collected about you may be one of the assets sold or merged in connection with that transaction.
Changes to the Privacy Policy
We may change this Privacy Policy from time to time. The most recent version of the Privacy Policy will always be posted on the Site, with the “Effective Date” posted at the top of the Policy. We may revise and update this Privacy Policy if our practices change, as technology changes, or as we add new services or change existing ones. If we make any material changes to our Privacy Policy or how we handle your personal information, or we are going to use any personal information in a manner that is materially different from that stated in our Privacy Policy at the time we collected such information, we will give you a reasonable opportunity to consent to the change. If you do not consent, your personal information will be used as agreed to under the terms of the privacy policy in effect at the time we obtained that information. By using our Site or services after the Effective Date, you are deemed to consent to our then-current privacy policy. We will use information previously obtained in accordance with the Privacy Policy in effect when the information was obtained from you.
Contacting Us
If you have any questions about this Privacy Policy, or the practices of this Site, please contact us at privacy[at]jennasuedesign.com.
